Privacy policy

This policy explains how UBUOPS, a product of MCSTUDIO Ltd in Kigali, Rwanda (“we”, “us”), handles personal information you share with us through this website. We process personal data in line with Rwanda’s Law N° 058/2021 on the protection of personal data and privacy.

What we collect

When you book a demo, we ask for:

• your name, phone number and, if you choose, your email address;
• your property’s name, type, number of rooms and town;
• what you want to see, how you prefer to be contacted, and anything else you tell us in your message.

We don’t ask for payment details on this website.

How we use it

We use these details only to contact you about your demo, prepare it for your property and follow up on it. We don’t sell your information or use it for unrelated marketing.

Who we share it with

Your request is sent by email to our team. Our email and hosting providers process it on our behalf. We don’t share it with anyone else unless the law requires us to.

How long we keep it

We keep demo requests for as long as we need them to follow up with you, and delete them when they are no longer needed, unless you become a customer.

Your rights

You can ask us to show you, correct or delete the information we hold about you, or object to how we use it. Write to us at team@ubuops.rw or call +250 739 260 239.

Analytics and cookies

We use Google Analytics, through Google Tag Manager, to understand how visitors use this website: which pages are visited, how people arrive, and which buttons they use. Google Analytics sets cookies in your browser and receives your IP address and basic details about your device. Google processes this data on our behalf. We don’t use it to identify you, and we don’t use advertising cookies.

These cookies are only set if you choose “Accept” in the cookie banner. If you decline, Google Analytics doesn’t store cookies on your device. You can change your choice at any time with “Cookie settings” at the bottom of every page, or block and delete cookies in your browser settings.

Changes

If we change this policy, we’ll update the date at the top of this page.